Customer service - Slice - Built to Run and Grow Pizzerias

Shop Talk: Increasing your profits during February’s busiest days for pizzerias

Sabrina D'Alessandro January 8, 2025 No Comments

January’s Shop Talk livestream event, hosted by Sabrina D’Alessandro from Slice, featured special guest Victoria Tiso, owner of Tori T’s Pizzeria in Long Island, NY. The session focused on preparing…

Reviving a legacy: How Eric transformed a 60-year-old pizzeria

Bruce Irving January 8, 2025 No Comments

In the latest episode of the How You Slice It podcast, we sat down with Eric, the new owner of Besta-Wan Pizza House, a beloved pizzeria in Cardiff-by-the-Sea, California, that…

Carrying on a legacy: Tony Cerimele and New Columbus Pizza Company

Sabrina D'Alessandro January 3, 2025 No Comments

Tony Cerimele is the owner of New Columbus Pizza Company in Mahoning, Pennsylvania, and a two-time world champion pizza maker. Tony shared his inspiring journey of preserving his family’s pizza…

From family tradition to pizza innovation: Julia Angelos and Rize Pizza

Sabrina D'Alessandro January 3, 2025 No Comments

Julia Angelos is the owner of Rize Pizza in Broomall, Pennsylvania. Her journey is one of family, resilience, and a deep passion for serving her community through pizza. As her…

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Brooklyn Square Pizza: Peter Grippo’s outlook on nostalgia, respect, and purpose

Sabrina D'Alessandro December 26, 2024 No Comments

View this post on Instagram A post shared by Slice (@slice) Pietro “Peter” Grippo opened his first Brooklyn Square Pizza location in July 2013. Despite the name, all three of…

How Rock’n Dough is shaping Nashville’s underrated pizza scene

Sabrina D'Alessandro December 11, 2024 No Comments

Nashville is renowned for its vibrant music scene, mouthwatering Southern barbecue, and passionate sports culture. But one thing that doesn’t get nearly enough attention? Its pizza. While cities like New…

Shop Talk: Top tips you need right now

Sabrina D'Alessandro December 4, 2024 No Comments

What worked last year won’t cut it anymore. In this Shop Talk, I connected with former owner/operator, entrepreneur, podcaster, and fellow Slicer Bruce Irving in a candid conversation to get…

The do’s and don’ts of running a pizzeria in 2025

Bruce Irving November 25, 2024 No Comments

The strategies that worked a few years ago? They’re not going to cut it anymore. From customer expectations to technology shifts, everything’s evolving fast. So, let’s dive into the Do’s…

Handling phone lines during peak hours: advice for your staff

BrianLundy July 17, 2024 No Comments

Peak pizzeria hours can be both exciting and challenging. And your staff has to be ready when those phone lines start lighting up like a Christmas tree. Let’s dive into…

Tag: Customer service