SLICE SMS TERMS 

Last Updated: 2/25/26

Please read these Slice SMS Terms (the “SMS Terms”) and our Privacy Policy (“Privacy Policy”) carefully because they govern your use of the SMS services (the “SMS Services”) offered by Slice Solutions, Inc. and its affiliates (“Slice”, “we”, “us”, or “our”).

IMPORTANT NOTICE REGARDING ARBITRATION: WHEN YOU AGREE TO THESE SMS TERMS YOU ARE AGREEING (WITH LIMITED EXCEPTION) TO RESOLVE ANY DISPUTE BETWEEN YOU AND SLICE THROUGH BINDING, INDIVIDUAL ARBITRATION RATHER THAN IN COURT. PLEASE REVIEW CAREFULLY SECTION 17 “DISPUTE RESOLUTION AND ARBITRATION TERMS” BELOW FOR DETAILS REGARDING ARBITRATION. 

GENERAL TERMS

1. Agreement to the SMS Terms. By using the SMS Services, you agree to be bound by these SMS Terms. If you don’t agree to be bound by these SMS Terms, do not use the SMS Services.

2. Authorization for Slice to Send Text Messages. By signing up for the SMS Services, you agree to receive recurring SMS/text messages from Slice through your wireless provider to the mobile number you provided. These text messages may vary depending on your relationship with Slice and may consist of both transactional (e.g., order confirmations and updates) and marketing (e.g., about sales and promotions) messages (“Slice Alerts”). You agree to provide us with a valid mobile number that belongs to you. If you get a new mobile number, you will need to sign up for the SMS Services with your new number. If your mobile number is registered on any state or federal Do Not Call list, but you then opt-in to our SMS Services, then you are agreeing to receive text messages and supersede your prior decision to be placed on the Do Not Call list. 

3. Privacy Policy. Please review our Privacy Policy, which also governs your use of the SMS Services, for information on how we collect, use, and share your personal information. 

4. Changes to these SMS Terms or the SMS Services. We may update the SMS Terms from time to time in our sole discretion. If we do, we’ll let you know by posting the updated SMS Terms on our digital property and we may also send other communications. It’s important that you review the SMS Terms whenever we update them or you use the SMS Services. If you continue to use the SMS Services after we have posted updated SMS Terms it means that you accept and agree to the changes. If you don’t agree to be bound by the changes, you may not use the SMS Services anymore. Because our SMS Services are evolving over time we may change or discontinue all or any part of the SMS Services, at any time and without notice, at our sole discretion.

5. Signing up for Slice Alerts. To sign up, your plan must allow text messaging. You can sign up by: (a) submitting your phone number to an online form on either www.slice.com (such as when you sign up to learn about Slice) or www.slicelife.com (such as when you order a pizza) (“Websites”); (b) texting 69362; and (c) otherwise signing up through your account manager or a marketing event. Slice does not charge you for text messages; however, message and data rates may apply. You understand you are not required to consent to receive Slice Alerts with marketing as a condition of purchasing services or products made available by Slice. You agree Slice and its service providers may use an automatic telephone dialing system, automated or non-automated technology, or other technology to send you Slice Alerts. Please note, text messages for MFA and security purposes are not Slice Alerts and not subject to these Slice SMS Terms. 

6. For Help. If you need help, you can text HELP to 69362.

7. To opt-out of Slice Alerts. To opt-out of Slice Alerts, you can use any of the following keywords in a text message: STOP, CANCEL, END, UNSUBSCRIBE, REVOKE, OPT-OUT, QUIT. When you opt-out, you will receive a text message to confirm your opt-out. You may also call the Slice support team at 888-974-9928. Your opt-out of Slice Alerts will apply to the channel through which you opted-in; for example, if you opt-in to messaging for consumers, your opt-out will correspond to consumer-related Slice Alerts and if you opt-in to messaging for owners, your opt-out will correspond to owner-related Slice Alerts. After unsubscribing, if you’d like to re-subscribe to Slice Alerts, you can opt-in through replying to the same message with the keyword RESUBSCRIBE or otherwise opt-in again through the sign up methods indicated above. 

8. Frequency of Slice Alerts. The frequency of Slice Alerts vary per individual. The amount of text messages you receive will vary depending on how you use our services.  

9. Carrier Participation. Slice Alerts are not available on all carriers and participation can change from time-to-time. Slice Alerts are not compatible with all mobile device models. Slice may also change the participating carriers in its sole discretion without prior notice. The wireless carriers supported by the SMS Services are not liable for delayed or undelivered messages. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the SMS Services, any errors in such information, and/or any action you may or may not take in reliance on the information or the SMS Services.

10. General Prohibitions and Slice’s Enforcement Rights. You agree not to do any of the following:

1. Access, tamper with, or use non-public areas of the SMS Services, Slice’s computer systems, or the technical delivery systems of Slice’s providers; 

2. Attempt to probe, scan or test the vulnerability of any Slice system or network or breach any security or authentication measures; 

3. Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Slice or any of Slice’s providers or any other third party (including another user) to protect the SMS Services; 

4. Use the SMS Services, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these SMS Terms; 

5. Use the SMS Services to send altered, deceptive or false source-identifying information; 

6. Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the SMS Services; 

7. Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the SMS Services; 

8. Impersonate or misrepresent your affiliation with any person or entity; 

9. Violate any applicable law or regulation; or

10. Encourage or enable any other individual to do any of the foregoing. 

Slice is not obligated to monitor access to or use of the SMS Services or to review or edit any content. However, we have the right to do so for the purpose of operating the SMS Services, to ensure compliance with these SMS Terms and to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any content at any time and without notice, including, but not limited to, if we, at our sole discretion, consider it objectionable or in violation of these SMS Terms. We have the right to investigate violations of these SMS Terms or conduct that affects the SMS Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

11. Links to Third Party Websites or Resources. The SMS Services may allow you to access third-party websites or other resources. We provide access only as a convenience and are not responsible for the content, products or services on or available from those resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party resources.

12. Termination. We may suspend or terminate your access to and use of the SMS Services, at our sole discretion, at any time and without notice to you. Upon any termination, discontinuation or cancellation of the SMS Services, the following Sections will survive: 10, 12, 13, 14, 15, 16, 17, and 18.  

13. Warranty Disclaimers. THE SMS SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the SMS Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any information or content on the SMS Services.

14. Indemnity. You will indemnify and hold Slice and its officers, directors, employees and agents, harmless from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (a) your access to or use of the SMS Services or (b) your violation of these SMS Terms.

15. Limitation of Liability. 

1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER SLICE NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SMS SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE SMS TERMS OR FROM THE USE OF OR INABILITY TO USE THE SMS SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SLICE OR ITS SERVICE PROVIDERS HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 

2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SLICE’S TOTAL CUMULATIVE LIABILITY TO YOU ARISING FROM ALL CLAIMS UNDER OR RELATED TO THESE SMS TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED THE AMOUNTS ACTUAL PAID BY YOU OR ARE PAYABLE BY YOU TO SLICE FOR USE OF THE  SMS SERVICES, PROVIDED THAT IN NO EVENT WILL SLICE’S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS MADE UNDER OR RELATED TO THESE SMS TERMS EXCEED ONE HUNDRED DOLLARS $100.00.

3. THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SLICE AND YOU.

16. Governing Law. These SMS Terms and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of New York, without regard to its conflict of laws provisions.

17. DISPUTE RESOLUTION AND ARBITRATION TERMS

DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

1. Initial Informal Dispute Resolution. Our Customer Service Department can resolve most concerns quickly to our users’ satisfaction. Therefore, before initiating a formal dispute in arbitration or in court, the parties shall first attempt to resolve their disputes informally.  To start this informal dispute resolution process, you must contact our Customer Support Department by phone at 888 974 9928 or via email at [email protected].  You will need to provide your name, your phone number at which your received Slice Alerts, and describe the nature of your dispute, claim, question, or disagreement.  You and we agree to engage in a good faith effort to resolve your dispute for 45 days from when you contacted Customer Support with a description of your dispute.  You may have an attorney participate with you, but you must participate in this process.  Participation in good faith in this informal dispute resolution process for 45 days shall be a condition to either party initiating a lawsuit or arbitration. Failure to engage in this process could result in the award of fees against you or us in arbitration.

2. Binding Arbitration. If the parties do not reach an agreed upon solution within a period of 45 days from the time informal dispute resolution begins under the Initial Dispute Resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. Specifically, all claims arising out of or relating to these SMS Terms (including their formation, performance and breach), the parties’ relationship with each other and/or your use of the Service shall be finally settled by binding arbitration administered by JAMS in accordance with the provisions of its Streamlined Arbitration Rules and Procedures, the JAMS Consumer Arbitration Minimum Standards, and the JAMS Mass Arbitration Procedures and Guidelines (collectively, the “JAMS Rules”) excluding any rules or procedures governing or permitting class or representative actions.

Except as set forth below, the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these SMS Terms, including, but not limited to any claim that all or any part of these SMS Terms are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of JAMS administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The parties agree that the arbitrator may allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration.

The JAMS Rules governing the arbitration may be accessed at www.jamsadr.org or by calling JAMS at (800) 352-5267. If you commence arbitration in accordance with these SMS Terms, you will be required to pay an initiation fee as established by the JAMS Rules. You are responsible for your own attorneys’ fees unless the JAMS Rules and/or applicable law provide otherwise. Your and our respective responsibilities to pay arbitration fees will be in accordance with the JAMS Rules. 

Any arbitration demand or counterclaim asserted by either party must contain sufficient information to provide fair notice to the other party of the asserting party’s identity, the claims being asserted, and the factual allegations on which they are based. The arbitrator and/or JAMS may require amendment of any demand or counterclaim that does not satisfy these requirements. The arbitrator has the right to impose sanctions in accordance with the JAMS Rules for any claims the arbitrator determines to be frivolous or improper (under the standard set forth in Federal Rule of Civil Procedure 11).

The parties agree that JAMS has discretion to modify the amount or timing of any administrative or arbitration fees due under JAMS’s Rules where it deems appropriate, provided that such modification does not increase the costs to you, and you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by JAMS does not constitute a default, waiver, or breach of this Section 17 while such challenge remains pending before JAMS, the arbitrator, and/or a court of competent jurisdiction.

The parties understand that by entering these SMS Terms, they are waiving their right to sue in court and have a jury trial, except that they preserve their right to seek remedies in small claims court for disputes or claims within the scope of a small claims court’s jurisdiction. 

3. Location. If you are a resident of the United States, arbitration will take place at any reasonable location within the United States convenient for you. You and Slice agree to submit to the personal jurisdiction of any federal or state court in New York, New York, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.

4. Class Action Waiver. The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND SLICE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If there is a final judicial determination that applicable law precludes enforcement of this paragraph’s limitations as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court. The parties agree, however, that any adjudication of remedies not subject to arbitration shall be stayed pending the outcome of any arbitrable claims and remedies.

18. General Terms. 

1. Reservation of Rights. Slice and its licensors exclusively own all right, title and interest in and to the SMS Services, including all associated intellectual property rights. You acknowledge that the SMS Services are protected by copyright, trademark, and other laws of the United States and foreign countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the SMS Services.

2. Entire Agreement. These SMS Terms constitute the entire and exclusive understanding and agreement between Slice and you regarding the SMS Services, and these SMS Terms supersede and replace all prior oral or written understandings or agreements between Slice and you regarding the SMS Services. If any provision of these SMS Terms is held invalid or unenforceable by an arbitrator or a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the other provisions of these SMS Terms will remain in full force and effect. Except where provided by applicable law in your jurisdiction, you may not assign or transfer these SMS Terms, by operation of law or otherwise, without Slice’s prior written consent. Any attempt by you to assign or transfer these SMS Terms absent our consent or your statutory right, without such consent, will be null. Slice may freely assign or transfer these SMS Terms without restriction. Subject to the foregoing, these SMS Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

3. Notices. Any notices or other communications provided by Slice under these SMS Terms will be given: (i) via email; or (ii) by posting to a Slice digital property. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

4. Waiver of Rights. Slice’s failure to enforce any right or provision of these SMS Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Slice. Except as expressly set forth in these SMS Terms, the exercise by either party of any of its remedies under these SMS Terms will be without prejudice to its other remedies under these SMS Terms or otherwise.

19. Contact Information. If you have any questions about these SMS Terms or the SMS Services, please contact Slice at Slice support team at 888-974-9928. 

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