When an independent pizzeria pairs great food with technology that keeps customers coming back
This is a Slice Family Story
Paul Englert, owner of Paulie’s Pizzeria in Schenectady, NY, runs a neighborhood favorite built on consistency, relationships, and repeat customers. As the shop grew, maintaining loyalty while keeping operations simple became essential.
That’s where Slice came in.
With Slice, Paulie’s was able to:
- Strengthen customer loyalty
- Have real humans handle phone orders
- Simplify ordering with integrated Online Ordering and POS
- Reduce friction during busy shifts
- Focus on food, service, and long-term relationships
I can focus on making pizza, getting deliveries out the door, and making customers happy [because of Slice].
The partnership with Paulie’s shows how Slice helps independent pizzerias build stronger customer relationships, get time back in their day, and refocus on what really matters: the pizza and the community.
Key Slice products used for Mangia to succeed:
With Slice handling the bulk of online and phone ordering, as well as in-shop technology, Paulie’s can focus on delivering an exceptional experience for customers and staff alike, day after day, all while making some of the best pizza in Schenectady.
Ready to partner with Slice?
- Increase online orders and keep up to 30% more with Online Ordering
- Explore more Slice success stories and other valuable content on The Slice blog
- This is why Slice exists
About Slice
Keep local thriving.
We believe local restaurants deserve all the advantages of big chains without compromising their independence. Slice puts technology, marketing, buying power, and support to work for independent restaurants, empowering them to build profitable businesses and remain at the heart of our communities.