How Slice helped Paulie’s Pizzeria refocus on community and pizza

When an independent pizzeria pairs great food with technology that keeps customers coming back

This is a Slice Family Story

Paul Englert, owner of Paulie’s Pizzeria in Schenectady, NY, runs a neighborhood favorite built on consistency, relationships, and repeat customers. As the shop grew, maintaining loyalty while keeping operations simple became essential.

That’s where Slice came in.

With Slice, Paulie’s was able to:

• Strengthen customer loyalty through Slice Family Membership
• Have real humans handle phone orders
• Simplify ordering with integrated Online Ordering and POS
• Reduce friction during busy shifts
• Focus on food, service, and long-term relationships

The partnership with Paulie’s shows how Slice helps independent pizzerias build stronger customer relationships, get time back in their day, and refocus on what really matters: the pizza and the community.

• Family Membership
• Phone Ordering
• Online Ordering
• POS

With Slice handling the bulk of online and phone ordering, as well as in-shop technology, Paulie’s can focus on delivering an exceptional experience for customers and staff alike, day after day, all while making some of the best pizza in Schenectady.

Ready to partner with Slice? 

• Increase online orders and keep up to 30% more with Online Ordering
• Get more orders and make more money with Family Membership
• Explore more Slice success stories and other valuable content on The Slice blog
• This is why Slice exists

Slice keeps local pizza thriving.

We give independent pizzerias the same tools as the big chains, without taking away their independence. Through smarter technology, better marketing, and more efficient day-to-day operations built specifically for independent pizzerias, Slice helps owners build profitable businesses and stay at the heart of their communities.