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How Paulie’s Pizzeria hit ~10K orders in just 5 months with Slice

Region:
 Schenectady, NY
Pain Point:
 High-volume order handling
Slice partner since:
 October 2025
Region:
Schenectady, NY
Pain point:
High-volume order handling
Slice partner since:
October 2025
Key products used:
  • Family Membership
  • Phone Ordering
  • Online Ordering
  • Point of Sale
9K
Total orders fulfilled
$354K+
Gross order value
1.5K+
Online orders placed
~2K
Orders/mo

The Challenge

Paulie’s needed a unified system that could handle nearly 2,000 orders a month, across in-shop and online, from the very beginning, while also building a customer loyalty foundation for long-term growth.

  • High-volume launch requiring reliable infrastructure from day one
  • Managing both in-shop and online channels simultaneously
  • Building customer loyalty in a new market quickly
  • Operating at scale without a chain’s resources or brand recognition

The Solution

Paulie’s launched with Slice’s Family Membership. In just 5 months, the results speak for themselves.

  • Family Membership driving rapid loyalty from launch
  • Phone Ordering handled by Slice to keep the team focused on service
  • Online Ordering as a direct digital channel, no aggregator fees
  • POS to manage high in-shop volume cleanly

The Results

Before Slice

✗  No unified ordering infrastructure at launch

✗  No established digital or loyalty channel

✗  High risk of phone volume overwhelming a new team

✗  Starting from zero with no customer base

With Slice

✓  9K+ orders in 5 months

✓  1.5K+ online orders through Slice

✓  $354K+ in gross order value in under 6 months

✓  Full-suite implementation from day one

9K
Total orders fulfilled
$354K+
Gross order value
1.5K+
Online orders placed
~2K
Orders/mo
“I can focus on making pizza, getting deliveries out the door, and making customers happy [because of Slice].”
— Paul, Paulie's Pizzeria

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OUR MISSION
We believe local restaurants deserve all the advantages of big chains without compromising their independence. Slice puts technology, marketing, buying power, and support to work for independent restaurants, empowering them to build profitable businesses and remain at the heart of our communities.

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