Paulie’s needed a unified system that could handle nearly 2,000 orders a month, across in-shop and online, from the very beginning, while also building a customer loyalty foundation for long-term growth.
Paulie’s launched with Slice’s Family Membership. In just 5 months, the results speak for themselves.
✗ No unified ordering infrastructure at launch
✗ No established digital or loyalty channel
✗ High risk of phone volume overwhelming a new team
✗ Starting from zero with no customer base
✓ 9K+ orders in 5 months
✓ 1.5K+ online orders through Slice
✓ $354K+ in gross order value in under 6 months
✓ Full-suite implementation from day one
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