With the bulk of volume flowing through in-shop orders, Taste of NY needed a POS and ordering system that could handle high counter traffic reliably. The challenge was finding infrastructure that unified in-shop and online without complexity, and without giving up margin to third parties.
Taste of NY partnered with Slice, using Online Ordering and POS to run a fully unified operation. Over 85 months, the shop has processed more than 100,000 orders and generated $2.1M in gross order value.
✗ Separate, disconnected ordering systems
✗ Third-party platforms on online orders
✗ No unified operations view
✗ Margin leakage on digital orders
✓ 101K+ total orders, all channels unified
✓ $2.1M+ in total gross order value
✓ 1.2K+ avg. orders/month sustained over 85 months
✓ Strong in-shop volume as the primary growth engine

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