Online Ordering - Settings
In this Article:
The Settings page provides access to key configurations for your Slice system. Here’s what you can do:
Slice Support: Displays the Connection Status to confirm your system is online.
Menu: Manage your online menu inventory by updating items, categories, and prices.
Receipt Settings: Adjust receipt preferences, such as formatting and printer setup.
Idle Screen Settings: Configure how the screen behaves when inactive, including display options.
Order Settings: Modify order preferences, such as auto-confirmation and prep time settings.
Download Changes from Slice: Use this button to sync changes/updates made on the Slice Owner's App with this iPad. If you have made changes and have multiple iPads, make sure you Download Changes from Slice on all of the devices..
Log Out: Sign out of your Slice Register account.
Changes made in Settings take effect immediately.
Menu
To edit menu availability through the Menu setting, follow these steps:
1. Tap Menu from the Settings page.
2. Tap Stock Availability to view your inventory list.
3. Expand the Category that contains the item you want to update. Scroll down or use the filters in the top right to jump straight to the category you need to edit.
4. Tap Edit next to the item to open its stock settings.
5. Adjust the Availability by selecting the Update Stock Availability dropdown.
6. If the item has multiple sizes, you can mark only one size out of stock while keeping the others available.
7. Choose an Out-of-Stock Duration—items can be marked as out of stock for 12 hours, 24 hours, 48 hours, or indefinitely.
Changes take effect immediately, ensuring customers can only order available items.
Receipt Settings
The Receipt Settings page allows you to manage receipt printing options for your orders. Here’s what you can do:
Receipt Printers: Discover, install, rename, delete, and test receipt printers. Enable automatic printing for customer receipts and kitchen tickets for both online and third-party orders.
Customer Receipt Settings: Adjust the font size to improve readability on printed receipts.
Kitchen Receipt Settings: Customize kitchen tickets by choosing the font, order of items on the ticket, and the additional information included.
Receipt Printers
To add a receipt printer, follow these steps:
1. Tap on the unassigned printer, such as Epson TM-m30III.
2. (Optional) Enter a name like Customer Receipt, Cashier, or Slice to help you recognize the printer.
3. Print a test page to confirm the printer is working properly.
4. Toggle on Automatic Printing: Online Orders for either Customer Receipts or Kitchen Tickets based on your needs.
Customer Receipts include all customer and financial information.
Kitchen Tickets only display items and relevant kitchen details by default. You can adjust what appears in the Kitchen Ticket settings.
5. Enable Automatic Printing: Third-Party Orders if you use third-party integration to ensure those orders also print.
If you do not see a printer, follow these steps:
1. Check the Bluetooth connection – Ensure your iPad and printer are connected through Bluetooth.
2. Confirm Bluetooth permissions – Go to the iPad Settings, find the Register App, and make sure it has permission to find devices through Bluetooth.
3. Try discovering printers again – If both the iPad and printer are connected but the printer still does not appear, tap Discover New Printers in the Slice Register app. If the printer still isn’t found, call (888) 974-9928 for support.
Idle Screen Settings
The Idle Screen Settings allow you to control when the screen transitions to the black notification screen.
Idle Screen Timeout: Set how long the iPad should remain active before switching to the black idle screen.
Hide Idle Screen when 0 New Orders: Enable this toggle to prevent the idle screen from appearing unless a new order is awaiting confirmation.
Order Settings
The Order Settings page lets you customize how you receive and manage incoming orders. Here’s what you can adjust:
Visual New Order Alerts: Enables a pop-up notification when new online orders arrive. We recommend keeping this on to avoid missing orders.
Auto-Confirm Orders: Allows Slice and third-party orders to be automatically confirmed. You can enable this separately for each order type.
New Order Alert Sound: Lets you select an audible notification for new orders.
New Order Alert Sound Frequency: Determines how often the alert sound repeats when an order arrives.
