Help Center

You can make these types of changes to your menu directly from your Owner’s Portal. Alternatively, you can mail your menu edits to [email protected] or contact your Partner Success Manager at (855) 237-4992 to make any changes for you.

You can easily update your menu information on your Owner’s Portal. Log in and click ‘Menu’ from the navigation bar. Next, scroll to the item you wish to change and click ‘Edit’. Once you click ‘Save Changes’, your changes will go live instantly.

Alternatively, contact us at [email protected] or reach out to your dedicated Partner Success Manager at (855) 237-4992 to make any changes for you.

You can easily update your menu categories on your Owner’s Portal. Log in and click ‘Menu’ from the navigation bar. Next, select ‘Categories’ on the left hand side. Scroll to the category you wish to change and click ‘Edit’. Once you click ‘Save Changes’, your changes will go live instantly.

Alternatively, contact us at [email protected] or reach out to your dedicated Partner Success Manager at (855) 237-4992 to make any changes for you.

You can add a custom image to any item by uploading it in your Owner's Portal. Log in and click ‘Menu’ from the navigation bar. Next, scroll to the item you wish to add a photo for and click ‘Edit’. Once you click ‘Save Changes’, your changes will go live instantly.

You can also email the images to [email protected]. Please be sure to include your shop name and restaurant phone number, and the item to which each image is linked.

You can add a discount to your menu via your Owner’s Portal. Log in and click ‘Discounts’ on the left hand side.

Alternatively, you can contact your dedicated Partner Success Manager at (855) 237-4992 to add or edit a deal or discount.

You can access a library of images to use on social media within your Owner's Portal. Log in and click ‘Marketing’ on the left hand side.

If you’re using a tablet provided by Slice, mark an item out of stock by visiting the ‘Menu’ item on the tablet. You can also mark items as OOS via your Owner’s Portal. Log in and click ‘Menu’ from the navigation bar. Next, scroll to the item you wish to mark as OOS click the time frame you want to mark it OOS for. Once you do that, the changes will go live instantly.

If you need help, contact your dedicated Partner Success Manager at (855) 237-4992.

You can change your restaurant hours from your Owner's Portal. First, click ‘Hours’ from the navigation bar, then scroll to the day of the week that you would like to edit. Once you have chosen a Start Time and End Time for the day, click ‘Save’. Your updated shop hours will take effect immediately.

You can also add additional time slots on the same day if, for example, you open for lunch, close, then reopen for dinner. To add a new opening, click on the day that you want to edit. Choose ‘Add Additional Time’. Once added, click ‘Save’. If you need help, reach out and we can change your hours for you.

You can change your Delivery and Pickup times from your Owner's Portal. Start on the hours page. Scroll to the section that lists the days of the week. Above ‘Monday’, toggle between ‘Pickup’ and ‘Delivery’, setting different hours for each.

You can change your restaurant hours from your Owner's Portal. Add holiday hours or closings by clicking ‘Closings’ on the hours page. From there, click ‘Add Closing’. Once you have specified the duration of your closing time, add a reason and click ‘Save’. In the ‘Closings’ section, you can specify if you’re closed for delivery, pickup or both. Feel free to add as many closing periods as you need. Please note: The reason you marked for closing will be shown on your shop menu.

Your delivery zone is the distance where you will fulfill delivery orders. To guarantee accuracy, we work with you to draw a virtual delivery zone around your neighborhood or city. You can have multiple delivery zones with multiple different delivery fees/minimums. Reach out to your dedicated Partner Success Manager at (855) 237-4992 to add or edit delivery zones.

Contact your dedicated Partner Success Manager at (855) 237-4992 to make these changes for you.

Yes! Contact your dedicated Partner Success Manager at (855) 237-4992 for more details about Slice Delivery.

Yes! Slice integrates with Order with Google so users can discover you on Google Search and Maps and easily be redirected to your website to complete their order. Now, customers already searching for food on Google can find and order in just a few taps. If you are already a Slice partner and would like help setting up Order with Google, contact our Restaurant Support Team at (855) 237-4992 or email [email protected]. If you already have Slice integrated on Order with Google and wish to remove it, you can do this by submitting this form. The integration will be disconnected within five days. Alternatively, you can email our support team at [email protected].