Employee Permissions

Employee permissions help you control what staff members can see and do on the Register. Whether taking orders, managing cash, or handling refunds, each role has specific access to keep operations running smoothly. Permissions are managed in the Owner’s App (web), where you can customize settings to match your shop’s needs.

Permission-Based Restrictions

Employee permissions control access to specific features on the Register. While all employees can enter orders, certain actions—like applying discounts, issuing refunds, or accessing reports—require additional permissions. If an employee tries to perform an action outside their assigned permissions, the system will block them until a user with approval grants or denies the request. Permissions do not track when an employee starts or ends their shift—they only define what they can do on the Register

Pinning In and Starting an Order

The employee enters their four-digit PIN on the Register.

The system logs them in and opens the main order screen.

Restricted Actions and Overrides

If an employee tries to perform an action they do not have permission for—such as applying a discount, issuing a refund, or viewing reports—the system will block them.

A permission-required message appears. The employee must request approval from a user with the necessary permission. The approving user enters their four-digit PIN to approve or deny the request.

Employees with the correct permissions will not be interrupted by PIN pop-ups when performing actions within their access level. The system only prompts for a PIN when an employee attempts an action outside their permissions.

Automatic and Manual Pin Out

Automatic Pin Out: The system logs out employees after inactivity, requiring a new PIN to continue.

Manual Pin Out: Employees can tap the profile icon or select Log Out to end their session.

Employee Permissions Log in Owner’s App (web)

The Employee Permissions Log in the Owner’s App (web) only tracks assigned permissions—it does not function as a time clock or track when employees log in or out.